Terms of Service

Last Updated: September 17, 2026

Welcome to moodcoffee. These Terms of Service ("Terms") govern your use of the moodcoffee website located at https://moodcoffee.shop/ and your purchase of products through our online store.

By accessing our website or purchasing products from us, you agree to these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.

1. About moodcoffee

moodcoffee operates an online store offering coffee smart machines and related products to customers in the United States.

Business Name: moodcoffee
Email: contact@moodcoffee.shop
Phone: (713) 660-4115
Warehouse: 14907 Cross County Rd
Mineral, VA 23117
USA

2. Eligibility

You may use our website and purchase products if you are legally able to enter into a binding agreement under applicable law.

We do not impose a separate age restriction on purchases, but customers are responsible for complying with applicable laws.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, availability, and other information displayed on our website are accurate.

However, product images and descriptions may vary slightly from the actual product due to manufacturer updates, screen settings, photography, packaging changes, or other circumstances.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

4. Product Availability

Products displayed on our website are subject to availability.

Although we make reasonable efforts to maintain accurate inventory information, an item may occasionally become unavailable after an order is submitted.

If we are unable to fulfill an order, we may contact you regarding the order and, where appropriate, provide a refund.

5. Prices

Prices displayed on our website are subject to change without notice.

The price applicable to an order is generally the price displayed at the time the order is submitted, unless an obvious pricing error has occurred.

We reserve the right to correct pricing errors and, where appropriate, cancel affected orders and refund amounts paid.

6. Orders

When you place an order, you are making an offer to purchase the selected products.

Receipt of an order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to review, refuse, or cancel an order where reasonably necessary, including in cases involving suspected fraud, inaccurate information, inventory issues, pricing errors, or other legitimate business reasons.

If we cancel an order after payment has been received, we will refund the amount paid for the canceled portion of the order.

7. Payments

Payments are processed through available third-party payment providers.

We currently use Stripe as a payment service provider.

You agree to provide accurate and complete billing and payment information.

8. Shipping

Orders are generally processed within 1–4 business days.

We ship to eligible addresses within the United States, excluding Alaska, Hawaii, and U.S. territories.

Typical delivery time is approximately 3–14 business days after shipment, although delivery times may vary.

For complete information, please review our Shipping Policy.

9. Returns and Refunds

Eligible products may be returned within 30 calendar days from the date of delivery, subject to the conditions described in our Return and Refund Policy.

Products generally must be unused, unopened, and returned in their original packaging.

For complete information regarding returns, refunds, exchanges, and eligible products, please review our Return and Refund Policy.

10. Promotions and Discount Codes

From time to time, we may offer promotional codes, discounts, or other special offers.

Unless otherwise stated:

• Promotional offers may have expiration dates.

• Promotional codes may be subject to additional conditions.

• Promotions may not be combined with other offers.

• A promotion may be limited to certain products or customers.

• We reserve the right to correct errors and withdraw or modify promotions where permitted by law.

The specific terms displayed with a promotion will apply to that promotion.

11. Customer Reviews

Customers may be permitted to submit reviews, comments, photographs, or other content regarding products or their experience with moodcoffee.

By submitting content, you represent that:

• You have the right to submit the content.

• The content is accurate to the best of your knowledge.

• The content does not violate the rights of another person.

• The content does not contain unlawful, threatening, abusive, defamatory, obscene, or fraudulent material.

• The content does not contain malicious software or harmful code.

You retain ownership of content you submit, but by submitting it to us, you grant moodcoffee a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, and distribute the content in connection with our business, website, products, and marketing.

We reserve the right to remove content that violates these Terms or applicable law.

12. Prohibited Uses

You agree not to use our website to:

• Violate applicable laws or regulations.

• Commit fraud or facilitate fraudulent activity.

• Attempt to gain unauthorized access to our systems.

• Interfere with the operation or security of our website.

• Upload malicious code or harmful software.

• Copy or misuse website content without authorization.

• Impersonate another person or business.

• Submit false or misleading information.

• Abuse promotional offers or discount codes.

13. Intellectual Property

Unless otherwise stated, the content on our website, including text, graphics, logos, photographs, product descriptions, design elements, and other materials, is owned by or licensed to moodcoffee and is protected by applicable intellectual-property laws.

You may use the website for personal and legitimate shopping purposes.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit website content without prior written permission, except where permitted by applicable law.

14. Third-Party Services

Our website may rely on third-party services, including ecommerce, payment, advertising, analytics, shipping, and technology providers.

Third-party services may have their own terms and privacy policies. We are not responsible for the independent policies or practices of third-party providers.

15. Disclaimer

To the extent permitted by applicable law, our website and its content are provided on an "as available" basis.

We do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

Nothing in these Terms limits rights or protections that cannot legally be excluded under applicable law.

16. Limitation of Liability

To the maximum extent permitted by applicable law, moodcoffee will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of the website or purchase of products, except where such limitation is prohibited by law.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless moodcoffee and its service providers from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms, misuse of the website, or violation of another person's rights.

18. Changes to These Terms

We may update these Terms from time to time.

When changes are made, we will update the "Last Updated" date at the top of this page.

Your continued use of the website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by law.

19. Governing Law

These Terms are governed by applicable law.

Because the business-registration information provided to us requires clarification regarding the applicable state of registration, we have intentionally not designated a specific state as the exclusive governing jurisdiction in this version.

20. Contact Us

For questions about these Terms, contact:

moodcoffee
14907 Cross County Rd
Mineral, VA 23117
USA

Email: contact@moodcoffee.shop
Phone: (713) 660-4115

Customer service hours: 8:00 AM–4:00 PM daily.